Handling Time: All orders are usually dispatched within one working day (typically the same working day if we receive your order before 12.30hrs UK Time)
UK Orders: If your order qualifies for free postage, it will be sent via Royal Mail Standard or Hermes Courier - these services carry 2-3 working day delivery targets. If your order does not qualify for free postage, we typically use Royal Mail’s 1st Class service (with a delivery target of 1~2 days, excluding the day of actual postage)
International Orders: For lower value orders (under £20), to keep P&P charges as low as possible for customers, we send via Royal Mail's International Small Packets service - this is a reliable low cost postal service but it is not a Trackable service. For order values over £20, we typically send via a Royal Mail ‘Tracked’ or ‘Signed for’ service. The Royal Mail's delivery 'targets' are as follows…
European Countries: 3~5 Working Days
USA, Canada & Russia: 5~7 Working Days
Australasia: 5~10 Working Days
Rest of the World: 7~14 Working Days
We welcome orders from International customers …indeed, a high percentage of our sales comes from customers based overseas in countries such as those in Western Europe, but also further afield like Brazil, Australia, Canada & the USA etc.